About Ben

Ben is an accomplished, experienced, forward thinking Google Apps and Apple enthusiast with proven experience migrating, deploying and training end users with Google Apps, iOS and Mac OS X in cross-platform mobile and desktop environments with user bases including more than 1000 users. His expertise is expressed primarily with Google Apps Education Edition Administration and end user training for students and faculty and integration with Mac OS X and iOS. Ben led Mississippi in the use of Google Apps Education Edition with the first K-12 deployment as the Director of Technology for the first Apple Distinguished School in the state. With his business, Ben has deployed and trained users in the use of Google Apps with hundreds of clients in five states. He has more than 20 years of total experience using different versions of the Mac OS and Windows including over 18 years experience with Linux in both a server and desktop configurations.

    • Passionate about the use Google Apps with schools, small businesses and non-profits
    • Google Apps Education Edition Qualified Individual and Google Apps Reseller
    • Apple Certified Support Professional 10.6
    • Former Director of Technology for an Apple Distinguished School
    • Natural talent for analyzing problems, developing and simplifying procedures, explaining complex tasks and ideas in an easy to understand manner, and finding innovative, cost-effective solutions
    • Persistent, Confident and Resourceful

Experience

    • Deployment of Google Apps Business, Google Apps Education Edition and Google Apps for Non-Profits
    • Training tech administrators and end users for efficient, effective use of Google Apps in their environment including all common features of Sites, Docs, Presentations, YouTube, and Google Drive
    • Integrate Google Apps into existing workflows, infrastructure and mobile devices
    • Development of online learning environment for the continuation of training for small businesses
    • Deployment and support PCs in healthcare environments within the regulations set by HIPPA guidelines
    • Deployment of cloud based solutions for small businesses using Amazon Web Services including EC2, EBS, S3 and CloudFront
    • Management and troubleshooting of Mac OS X and iOS devices for schools and small businesses
    • Remote setup, configuration, deployment and support for hundreds of users of essential IT services including Mac OS, iOS and Windows clients
    • Plan and deploy secure network services for healthcare, schools and small businesses
    • Deployment and management of 400+ Apple MacBooks running Mac OS X
    • Website management including the integration of WordPress, Twitter, Facebook, FeedBurner, Google Analytics, Google Groups, PHP, MYSQL and XML
    • Network management of more than 600 users including Internet content filtering and establishing/enforcing appropriate use policies

Education

University of Southern Mississippi — MS Chemistry, 2003

Mississippi University for Women — BA Chemistry, 1997

Skills

Self-educated computer user skilled with the deployment/management/maintenance of the following technologies:

    • Platforms/OS: Mac OS X, iOS, Linux (specifically: RedHat, Ubuntu, and Debian variants), Amazon Web Services environments, Windows Server and Client OS
    • Networking: Bonjour, AppleTalk, Apple AirPort, Cisco Switches and Wireless Access Points, Untangle Internet Filter, IMAP, POP3, SNMP, VNC, FTP, SSH, SCP, rsync, TCP/IP, IPX, Samba, DNS, PHP, HTML, MySQL
    • Software: Google Apps (Sites, Drive, Forms, Presentations, YouTube, etc…), AWS, iWork (including: Pages, Keynote, and Numbers), iLife (including: iWeb, iTunes, iMovie, GarageBand, iPhoto), Server Admin, Workgroup Manager, Apple Remote Desktop, Final Cut Express, QuickTime Pro, Apple Mail, Safari, Google Chrome, Espresso, Google Apps Education Edition, Google Analytics, Moodle, phpMyAdmin, Ubuntu, LTSP

My experience in the classroom is an invaluable resource for understanding the technology needs and provide solutions for teachers, students, tech admins and end users.